Found my Lincoln Navigator L online and my salesman was Mathew Goodman. Mathew did a great job of ensuring I knew as much as possible about the car before I made the 400+ miles to get it. He made a video of his walk around and also of a test drive, he held nothing back which I really appreciated. I was able to reach an agreeable trade value with his management team and had no surprises when I took possession of the Navigator. I would definitely call Short-Redmond Ford when I get ready to buy again, their friendly reception and professional attitude was greatly appreciated. 5 stars to Short-Redmond and Mathew Goodman.

Second car I’ve purchased from Short-Redmond. They always deliver excellent service and have extremely friendly staff. It was my first time working with Matt in sales and he went above and beyond to make sure I was happy with my purchase. You can buy new/used with confidence from them!

I traded for a Lincoln navigator L black label, the entire deal was worked through the internet and over the phone. The dealership is over 400 miles from me, Mathew Goodman (salesman) and the entire sales team did everything possible to make me comfortable with the car prior to the long drive. Mathew took the initiative to record the entire walk around of the vehicle (even showing all the imperfections), then he recorded a test drive. Mathew made sure I knew the navigator L inside and out and we had a deal agreed on, including a trade, before I left home. When I arrived at Short-Redmond ford the car and Mathew were waiting for me, everything was exactly as presented. When I get ready for another car, I will definitely call them first. No other dealer ship came anywhere close to their professionalism, courtesy and down to earth country kindness that I experienced there. Five-stars to Short-Redmond and Mathew Goodman.

I worked with Roger and Heather, best car buying experience I've had. Give Short Redmond a shot on your next vehicle purchase

ROGER WAS AWESOME!!! IF YOU GUYS ARE SMART, YOU WILL PROMOTE ROGER. FINANCE GIRL WAS ALSO AWESOME. MANAGEMENT NEEDS WORK, IF THEY EVER WANT LEADERSHIP TRAINING, B&B Consulting, LLC is LaFollette based.

Amazing customer service with the Service Department!

The guys that help me did an amazing job they were all friendly and helpful and made sure I was satisfied thank you guys so much

Matthew Goodman was awesome. I cannot say anything bad about my experience. Thank you all so much.

My experience with Dalton and Matthew was very professional. Dalton had a very hands on approach and was very hospitable as my son and I traveled 5 hours to make this deal. These guys were joys to work with and I highly recommend them for future business. Great job guys and good fortunes with future sales.

We had a great experience working with Anthony Oaks. He was knowledgeable and friendly. Best of all no high pressure sales tactics! All options laid out for us to decide. The sale price was in line with KBB as was the trade-in offer. No need to haggle which was another plus! Ultimately we decided to keep our trade-in but they did fix a minor issue discovered during the appraisal without charge! Not only a fantastic seller of cars, but Short Redmond's service department was fantastic as well.

I am new to the area and purchased a new car on the Wednesday before Thanksgiving. The Sales Professional was Aden Cole, he was easy to talk to and went above and beyond! I will definitely send friends and family here!! Great company and the entire experience was hassle free!!

I got the exact car I wanted. I worked with David, Anthony, and Kathy. They were very helpful and went above and beyond.

What a great experience. Anthony is super. All the staff was wonderful to work with. Would definitely buy again, hopefully not anytime soon! It was worth the 2 hour drive there. Thank you for a great experience. Love my F-450 !

Brad Gulley and Wesley were very helpful kind and courteous and the financial depth was great

Brad Gulley and Wesley were very helpful and very courteous and the finance people were awesome to deal with

Roger Adkins went over and beyond to make sure my purchase was just right. We had a wonderful experience and would refer friends here. Thank you!

Anthony was pleasant to work with and was not "pushy" like many salesmen I have worked with before. He had my best interests in mind before his own.

I drove up from Knoxville and I'm glad I did. I met with Ethan Bolling on looking for a car. He kept looking for a car that I was wanting and within a week, I ended up buying one. This was definitely the best car buying experience I have had and ended up with what I was looking for. Ethan went above and beyond the sale and was certainly willing to assist in what I was looking for. The car was detailed out nicely and was fully serviced for the sale. In addition to Ethan, the other folks I dealt with were extremely friendly. I would highly recommend going there if you are in the market for a new vehicle.

They are awsome responsible respectfully vary polite and strait forward

My experience was excellent at the dealership . Had great people helping me, Kathy and Roger. Once my decision was made on which vehicle I wanted everything went smoothly and quickly. The easiest and fastest experience ever at a car dealership.!!!!!!!

Found an amazing deal on the Subaru STI I have been looking for! David Jones was the salesman who reached out to me when I inquired about the car. I traded in another car, and the whole process was seamless, especially since I'm out in Raleigh, NC. Overall, great buying experience! David was great!

I would like to thank your entire team for a wonderful experience

Yes, it’s a very good place if you need a vehicle to buy and the little salesman, he was great to work with, but they was just one thing and I noticed a probably would have brought to your house tension and I’m not really really fond of it was in the front The black strip that goes across the front of the car and not really satisfied with that. Somebody has really done some mess on that that’s just something I’m not used to, and it stands out.

Great sales staff, Aden and Wes are the best. No pressure, very knowledgeable.

If you are looking for a dealership that will treat you right then you need to go to Short-Redmond Ford. They made the whole experience easy. You don't feel pressured and they make you feel like family. Charles, thank you for going above and beyond to help get us in a vehicle. You all are the best! I highly recommend this dealership!