great people to work with and the service team is as good as it gets. fantastic dealership

Everyone is super nice. The service department is awesome. They care about the customer Thanks

They went out of their way to make my purchase happen. There were a couple of situations that they had to work through in order for me to make my truck purchase.

I had buyers remorse on a vehicle. They made it right!! They are the best!!

I really hate car shopping. Due to an accident we needed to find a car. Anthony Oaks was was honest and upfront. It made buying a car an easy and pleasant experience.

Fast friendly service.good and professional employees. This is where I bought My truck and highly recommend

Everyone was extremely helpful! Shout out to Hobert Whitehead and Brad Gulley for making car buying painless and even fun!! I will definitely refer you to friends and family!!

Everyone was so kind and very helpful. Kathy White our salesperson was so very friendly and professional made the buying experience online so easy. Video walk around by Jeremy Carmack was great also. Very nice staff.

I have made my last 8 car/truck purchases from the same dealer on Airport Motor Mile in Alcoa but this year no deal. I was really amazed that I found this vehicle online at such a great price and it was only about 1 hour from my home. Trucks are so overpriced in our area right now I knew if I was going to get a deal I would have to go some other area. When we arrived everyone was so friendly. Then I met Brandon Brooks whom I had spoken to on the phone about my trade. Brandon went far and beyond on helping us. He had that real honest person attitude and look not like a lot of car salemen and definitely not pushy. He made me feel like he was there for me and not the company. I would really recommend not just the dealership but look up Brandon Brooks first. Thanks Short-Redmond and thank you Brandon...

Very friendly, helpful, fun environment. Played corn hole while waiting for my loan to be processed.

Everything so far is very satisfactory, and I have no issues.

Bought my lifelong dream car this week. Nick Swanson was honest, no pressure and made it a great experience. Well worth the drive from Oak Ridge.

Nick was awesome I told him what I was looking for in a vehicle and he found it for me he got my payments affordable helped me get connected with an insurance company he was great

Kevin was most helpful in seeing that the car I wanted was prepared for purchase when I arrived at the dealership. The entire staff was friendly and made me feel like family.

Nick Swanson was easy going, no pressure. Made it a great experience for us! Got my dream car!

Great experience. Got me what i needed for a fair price. Very happy with my purchase of a f250 SD 6.7

Had to take the truck in for it's first check up. The place is always so clean and the employees are the nicest I've seen in a dealership.

Kevin and the entire team was great. This is my second purchase from them and it probably won’t be the last! Thanks for your kindness everyone.

They worked well with us and very kind and helpful . Roger Adkins was helpful. Great

We bought our truck at Short-Redmond Ford. Great experiences from test drives and comparison drives with our super great salesman Brandon Partin and the final paperwork with super nice Michelle who got us the best finance possible. We were treated like family. Everyone at the dealership is super nice and a great team. I look forward to my next visit!

We had a great truck buying experience! Anthony and the team took good care of us, and made buying our vehicle easy, even though we were out of state.

The purchase of my used Jeep from Short-Redmond Ford was the best experience I have ever had buying a vehicle. The moment I arrived until I left the dealership I was treated with outstanding customer service.

Roger Adkins was great to work with. He really took his time to walk us through and get out the door quickly. Sales team was amazing too.

These folks were pleasant and easy to deal with. I would work with them again. They were very responsive and communicative and personal; they did a good job providing details and even personal video inspection of the vehicle before making the drive over (which is great because I'm not close by). If you're sure you've found the right vehicle, you can even place a deposit on the vehicle to keep other folks from snatching it before you get there. They were very patient with my slow decision-making process. It didn't take hours to fill our paperwork. I walked away--or drove away--with a great vehicle that I'm very pleased with.

These folks were pleasant and easy to deal with. I would work with them again. They were very responsive and communicative and personal; they did a good job providing details and even personal video inspection of the vehicle before making the drive over (which is great because I'm not close by). If you're sure you've found the right vehicle, you can even place a deposit on the vehicle to keep other folks from snatching it before you get there. They were very patient with my slow decision-making process. It didn't take hours to fill out paperwork. I walked away--or drove away--with a great vehicle that I'm very pleased with. Ask for Kevin.